Simplecall
Rebranding a Telecoms SAAS Scale-up
Growth & Expansion
Misc
Tech
BRAND STRATEGY
Research & Insights
Audience Personas
Purpose & Vision
Values & Culture
Brand Story
Brand Positioning
Personality & Messaging
BRAND DESIGN
Logo
Visual Identity
Brand Guidelines
Iconography
Illustrations
NOMENCLATURE
Brand New Name
TONE OF VOICE
Language Rules
Verbal Guidelines
ART DIRECTION
Look & Feel
Photography
Animation
Image Manipulation
Retouching
DIGITAL
Destop UI
Mobile UI
Company Deck Templates
Document & Slide Templates
E-book template
Social Branding
Business Cards
Stationery
Brochure
Merchandise
Posters
Environmental
Installation
01
ABOUT THE COMPANY
Simplecall offers a high-quality and affordable alternative to traditional calling cards. As an international calling service, Simplecall is a market innovator, providing honest billing and genuine minutes. It delivers all the modern features and reliability expected by savvy consumers.
CHALLENGES & GOALS
The goal was to position Simplecall to stand out against competitors like Lyca and Lebara calling cards. With fierce competition and the need to scale the business, the challenge was to present Simplecall as professional and offering great value, rather than being seen as a cheap alternative.
We were also tasked to overhaul the look and feel of the company to bring it inline with it’s strategic vision.
02
03
UNIQUE SOLUTIONS
We revitalised the entire brand and identity, creating a comprehensive new visual identity, which was outlined in detailed brand guidelines. This extended into the interior design and was supported by a brand launch campaign to introduce the new identity internally to the company’s staff
1. LOGO DEVELOPMENT
Brandmark
Negative space 's' logo, designed to reflect intelligence of the brand mother persona. Rounded typeface chosen to reflect warmth of the caring brand persona.
Wordmark
Binary code: reference to ones and zeros — the “language” of technology.
2. GUIDELINES
Brand Manifesto
"The underlying philosophy is that we are not afraid of complexity. We make the complex simple and therefore ‘complex is simple’ for us. This not just a bold statement, but it is a lifestyle and belief that inspires, motivates and demands attention."
Photography Style
Image desaturation reflects simplicity. Complexity and simplicity of the same object show in each photograph set.
Illustration Style
Idea Generation
Merchandise
The mug has exaggerated curved features to match the softness and warmth of the brand persona.
Provocative statements on the T-shirt are intended to generate discussion.
Brand Guidelines Book
Heavily involved with the:
1. brand strategy
2. creative for the brands visual voice
3. copy editing for the brands verbal voice
2. Creative - visual voice
3. Copy direction - verbal voice
3. BRAND EXPERIENCE
Event teasers/puzzles created using the new logo to illustrate the brand theme of 'complex is simple' and to create an on brand experience.
Each week employees received a part of the logo with a riddle and a part of a map to the venue on the reverse. They didn't immediately understand which made the whole thing 'complex'. Upon the delivery of the last piece of the jigsaw it all made sense and was 'simple'!
Watch the brand experience video below:
Employees followed these blue symbols which were strategically placed on the street to find the 'way ahead' for the venue on the day of the event.
Each puzzle came with a clue highlighting personality traits of our brand persona.
On Brand Programme Guide
A play with typography revealed a 'complex' pattern, when 'simply' folded revealed the brand theme.
Brand Persona
The brand was brought to life through an analogy of a living being, (in all its 8 foot glory).
This was used not only to illustrate the identity, personality, and behavior of the brand but also the values, background story, visual and verbal voice (design and copy styles).
On Brand Experience
Chinese finger traps used to illustrate the brand theme of complex is simple and to create an on brand experience.
Fingers become difficult to release once inserted; a natural reaction is to pull out for the trap. The person is left struggling with a 'complex' problem, however fingers are easily released when pushing further into the finger trap. Simple!
Office Surprises
After the event, employees were met with some surprises, brand gifts and new branded environments.
On Brand Pop-Up Desk Drop - To remind employees of brand values
Digital photo frames - which illustrated the 'complexity' of manually compiling a photo album, but digitally a USB stick is 'simply' slotted in. The product also reflects the technology and importance of family aspects of the brand.
Sweet container - Reflects 'complected' telecommunications company can be 'simply' represented with cups and stings.
Branded Environment
Posters - to remind them of the brand theme and the brand values.
Corporate Brand/Art Installation - Reflects 'complected' telecommunications company can be 'simply' represented with cups and stings.
Interior - Applying brand visual voice to an interior bringing 3 sister brands in a small space, international calling, international money transfer, and traveling.
